Patient Information
Office Policy:
All necessary paperwork must be completed by the patient before the dentist can treat you. For minors, all paperwork must be completed by the parent/legal guardian before the child can be seen. For all minors, the parent/legal guardian must be present at the first appointment.
Office Visits:
Our practice is committed to providing you and your family with safe, gentle, high-quality dental care. Our goal is to make you feel comfortable visiting our practice while providing the best care possible.
First Visit:
Your first visit is all about you-your comfort, happiness, and health. During your first visit, we will review your dental and medical history, and take X-Rays of your teeth and mouth. The doctor will then meet with you to discuss your X-Rays, help you create your own individual treatment plan, and answer any questions that you may have.
Appointments:
When you make an appointment, we set aside time specifically for you. Call us 48 hours in advance if you need to cancel an appointment. If advance notice is not given, a $50 missed appointment fee will be charged. Only one family member may be allowed in the operatory during treatment. The legal guardian must be present for a minor's first appointment. After the first appointment, an authorized caregiver is allowed to bring the patient to any further appointments.
Financial Information:
The cost of your treatment will vary depending on your individual needs and treatment plan. Our office accepts most major credit cards, personal checks, Care Credit, and most insurance plans, including South Carolina Medicaid. We also offer Care Credit payment plans to help cover the cost of your treatment.
Insurance:
Our office accepts most major insurance companies. At the time of your appointment, please present the correct dental insurance card. If you have dental insurance with a co-pay, co-insurance, or deductible, as well as any non-covered services, you must pay this at the time of service. Insurance estimates are never a guarantee of payment. You may always pay cash, and let the insurance company reimburse you to avoid any confusion. Due to various insurance companies and policies, we cannot know what exactly what your estimate what they will pay; however, it is the patient’s responsibility to know the particulars about your dental insurance company and policy.